Jabra Case Not Charging – Easy Fixes!

Encountering issues with your Jabra case not charging can be frustrating, but fear not! If you find yourself in this predicament, there are several simple fixes you can try before getting overwhelmed. In this guide, we will explore some of the most common reasons why your Jabra case may not be charging and provide you with easy solutions to get it back up and running again. By following these steps, you’ll be back to enjoying your favorite tunes in no time.

Key Takeaways:

  • Check the charging cable and adapter: Make sure the charging cable and adapter are properly connected and functioning. Sometimes, the issue may simply be a loose connection or a faulty cable.
  • Reset the Jabra case: Try resetting the Jabra case by holding down the button on the back for 15 seconds. This can often resolve charging issues and restore normal functionality.
  • Clean the charging contacts: Over time, dirt and debris can accumulate on the charging contacts, preventing a proper connection. Use a soft, dry cloth to clean the contacts and ensure a good charging connection.

Types of Jabra Charging Cases

Now let’s take a closer look at the different types of Jabra charging cases available. Understanding the options will help you make an informed decision when it comes to charging your Jabra device.

Charging Case Type Description
Traditional Wired Charging Cases A traditional wired charging case requires you to connect your Jabra device to a power source using a charging cable. These cases usually come with a USB port for easy connectivity.
Latest Wireless Charging Cases The latest wireless charging cases offer a convenient way to charge your Jabra device without the hassle of cables. Simply place your device on a wireless charging pad or dock, and it will start charging automatically.
Pros and Cons of Each Type Each type of charging case has its own advantages and disadvantages. Let’s take a look at the pros and cons of each:

Traditional Wired Charging Cases

If you prefer the reliability of a traditional charging method, a wired charging case may be the right choice for you. With a wired case, you have the assurance that your Jabra device will always be charged as long as you have access to a power source. It’s a straightforward and foolproof way of keeping your device powered up. However, the downside is that you will always need to carry a charging cable with you, which can be inconvenient at times.

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Latest Wireless Charging Cases

The latest wireless charging cases provide a cable-free charging experience that offers convenience and flexibility. You can simply place your Jabra device on a wireless charging pad or dock, and it will start charging without the need for any cables. This can be particularly useful if you have multiple devices since you can charge them simultaneously without any tangled wires. However, it’s important to note that wireless charging may be slower compared to wired charging, and you may need to ensure proper alignment between your device and the charging pad for efficient charging.

Pros and Cons of Each Type

Traditional Wired Charging Cases Latest Wireless Charging Cases
Pros Pros
– Reliable and always available – Cable-free convenience
– Fast charging speed – Simultaneous charging for multiple devices
– Compatibility with all power sources – Eliminates the need for multiple charging cables
– Removes the risk of cable damage or wear
Cons Cons
– Need to carry a charging cable – Slower charging speed
– Limited mobility due to cable length – Proper alignment required for efficient charging

As you can see, both wired and wireless charging cases have their own advantages and disadvantages. You need to consider your specific needs and preferences to determine which type would be most suitable for you.

Tips to Prevent your Jabra Case From Not Charging

Now that you’ve learned how to fix the issue of your Jabra case not charging, it’s time to focus on preventing this problem from occurring in the first place. By following these simple tips, you can ensure that your Jabra case stays charged and ready to use whenever you need it.

Regular Maintenance of your Jabra Case

To keep your Jabra case in optimal charging condition, regular maintenance is essential. Here’s what you can do:

  • Keep it clean: Regularly remove dust, dirt, and debris from the charging port and the case itself. This will prevent any blockage that could interfere with the charging process.
  • Inspect the cables: Check the charging cables for any signs of damage, such as fraying or exposed wires. If you notice any issues, replace the cable immediately to avoid further problems.
  • Update the firmware: Make sure your Jabra case has the latest firmware installed. Manufacturers often release updates that improve charging performance and address any known issues.
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Proper Handling of the Charging Case

How you handle your Jabra case can also impact its charging capabilities. Follow these guidelines to ensure proper handling:

  • Avoid extreme temperatures: Exposing your Jabra case to extreme heat or cold can affect its battery life and charging ability. Keep it away from direct sunlight, heaters, or freezing temperatures.
  • Protect it from moisture: Moisture and liquids can damage your Jabra case’s charging components. Always keep it away from water, and be cautious if using it in humid environments.
  • Avoid excessive force: When inserting or removing your earbuds from the case, do so gently. Applying excessive force can damage the charging contacts and hinder proper charging.

By following these maintenance and handling tips, you can significantly reduce the chances of your Jabra case not charging. Remember to take care of your Jabra case, and it will continue to serve you reliably for a long time.

Step-by-Step Guide to Fix your Non-Charging Jabra Case

The Jabra case not charging can be a frustrating issue, but don’t worry, there are simple fixes that can help you get your Jabra case back up and running. In this step-by-step guide, we’ll walk you through the process of diagnosing the issue and provide possible solutions. If you’re experiencing a non-charging Jabra case, follow these steps to resolve the problem and get your device working again.

Initial Diagnosis of the Issue

Before jumping into potential fixes, it’s essential to diagnose the problem accurately. There can be various reasons why your Jabra case is not charging. Start by checking the charging cable and power source to rule out any external factors.

Possible Fixes to the Non-Charging Issue

Now that you’ve confirmed it’s not an external problem, it’s time to explore possible fixes. First, ensure that the charging ports on both the Jabra case and the earbuds are clean and free from debris. You can use a soft cloth or brush to gently clean them. If this doesn’t solve the issue, try resetting your Jabra case by holding the reset button for 10 seconds. You might also want to try using a different charging cable or connecting it to a different power source. Additionally, make sure you have the latest software updates installed on your Jabra device, as these updates often include bug fixes that can resolve charging issues.

When to Seek Professional Assistance

If none of the above fixes work, it may be time to seek professional assistance. Reach out to Jabra customer support, either through their website or by contacting their helpline. Their experts will guide you through more advanced troubleshooting steps or help arrange repairs or replacements if necessary. It’s essential not to attempt any further fixes on your own if you’re not confident in doing so, as it might void your warranty or cause further damage to your device.

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By following these steps, you can regain the charging functionality of your Jabra case and enjoy uninterrupted use of your earbuds. Remember, it’s always best to consult the professionals when in doubt, but you can confidently troubleshoot the non-charging issue on your own using the tips provided.


By following these easy fixes, you will be able to solve the issue of your Jabra case not charging. Remember to check the charging cable, clean the charging port, and update the firmware for your device. Additionally, taking proper care of your Jabra case and ensuring it is not exposed to extreme temperatures or moisture can also prevent charging problems in the future. Make sure to consult the user manual or reach out to Jabra customer support for further assistance if the problem persists. With these simple steps, you can keep your Jabra case charging efficiently and enjoy uninterrupted use of your wireless earbuds.


Q: Why is my Jabra case not charging?

A: There could be several reasons why your Jabra case is not charging. Firstly, ensure that the case is properly connected to a power source and that the power adapter is functioning correctly. If the case still doesn’t charge, try cleaning the charging contacts on both the case and the earbuds using a clean, dry cloth. Additionally, check if there are any obstructions or debris in the charging port of the case that may prevent proper charging. If the issue persists, it is recommended to contact Jabra customer support for further assistance.

Q: How do I perform a reset on my Jabra case?

A: To perform a reset on your Jabra case, follow these steps:
1. Open the case lid and ensure both the earbuds are placed inside.
2. Hold the button located at the back of the case for about 20 seconds until the LED light on the case starts flashing.
3. Release the button and close the case lid.
4. Wait for a few moments, then open the case lid to check if it has reset successfully.
Performing a reset can often resolve charging issues and other related problems with your Jabra case.

Q: How can I prevent my Jabra case from not charging in the future?

A: Here are some preventive measures to ensure your Jabra case charges properly in the future:
1. Always use the original charging cable and adapter provided by Jabra to prevent compatibility issues that may interfere with charging.
2. Keep the charging contacts on both the case and the earbuds clean and free from dust, debris, or moisture.
3. Avoid exposing your Jabra case to extreme temperatures, as excessive heat or cold can affect the battery performance and charging capability.
4. Make sure the charging port of the case is not blocked by any foreign objects that can obstruct the connection.
5. Regularly update the firmware of your Jabra case by connecting it to Jabra Sound+ app to benefit from any bug fixes or enhancements provided by Jabra.
Following these steps should help maintain proper charging functionality for your Jabra case.

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